Terms & Conditions

All the information displayed, transmitted, or carried by SHRI Balaji Hospital and its subsidiaries including, but not limited to, news articles, opinions, reviews, text, photographs, images, illustrations, profiles, audio clips, video clips, trademarks, service marks and others (collectively the "Content") on this Shri Balaji Hospital website is for informational purposes only

Shri Balaji Hospital ("we", "us", "SBIMS"), is the author and publisher of the internet source https://shribalajihospital.com// ("Website"), is committed to respecting the privacy of every person who shares their information or data with us ("you(r)" or "User(s)"). Your privacy protection is of utmost importance to us and we strive to take due care and protection of the information we receive from you, the User. This privacy policy aims at explaining to you how we collect, share, and protect the personal data of the Users in order to demonstrate our commitment to protecting your privacy and your personal information ("Privacy Policy"/ "Policy"). Any capitalized word has the meaning attributed to it in the Policy hereinafter. This Privacy Policy applies to the collection, storage, processing, disclosure, and transfer of your Personal Information (defined below) as per the below-mentioned laws, particularly when you use our Services.

In this regard, we adhere to the law applicable to us, inclusive of

• The Information Technology Act, 2000 – Section 43A.
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011. ("SPI Rules")
• The Information Technology (Intermediaries Guidelines) Rules, 2011

By confirming that you are bound by this privacy policy (by the means provided on this website or app), by using the services, or by otherwise giving us your information, you acknowledge that you understand this privacy policy and its contents, agree to the practices and policies outlined in this privacy policy and hereby consent to our collection, use, and sharing of your information as described in this privacy policy. We reserve the right to change, modify, add, or delete portions of the terms of this privacy policy at any time. If you do not agree with this privacy policy at any time, please exercise restraint from using any of our services or sharing any of your information with us. If you use the services on behalf of someone else (such as your child or a dependant) or an entity, you represent that you are authorized by, and hereby acknowledge that you accept this privacy policy, on such individual's or entity's behalf.

You have the right to request access to the personal and sensitive personal data that [Shri Balaji Hospital] holds about you, including:

• Personal identification details
• Medical records and health information
• Diagnostic reports and prescriptions
• Billing and insurance details

To access your information, you may:

• Submit a written or electronic request to the Grievance Officer
• Provide necessary identification details for verification

Request must include:

• Full name
• Registered contact details
• Description of information requested

To protect your privacy and confidentiality:

• The Hospital will verify your identity before granting access
• Additional documents may be required (ID proof, patient ID, etc.)

• Requests will be acknowledged within a reasonable time
• Information will be provided within 30 days, as per SPDI Rules

Information may be provided:

• Electronically (email, secure portal)
• Physical copies (where applicable)

If you find any inaccuracies, you may request:

• Correction
• Updating of your personal or medical data, The Hospital will make necessary changes after verification.

This Access clause complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Once you have freely consented to share your Personal Information with us, you authorize us to exchange, transfer, share, or part with all or any of your Personal Information, across borders and from your country to any other countries across the world with the cloud service provider and our affiliates/agents/third party service providers/partners/banks and financial institutions or any other persons, for the Purposes and objectives/ uses specified under this Policy or as may be required by applicable law.

We may store temporary or permanent 'cookies' on your computer/ device for the technical administration of our Services. You can erase or choose to block these cookies from your computer/ device or configure your computer's/ device's browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookies. If you have turned cookies off, you may be prevented from using certain features of the Website and/or App.

• The security of your Personal Information is important to us and is therefore maintained in electronic form and may be converted from time to time. We have adopted reasonable security practices and procedures to protect the information you share with us, including technical, operational, managerial, and physical security control measures.
• We also provide access to your Personal Information to our affiliates' employees, agents, third-party service providers, partners, and agencies on a role-based and need-to-know basis in relation to the Purposes specified above in this Policy.
• No administrator at Shri Balaji Hospitals will have knowledge of your password as it is protected and encrypted to ensure that the Personal Information collected by us is secure. Therefore, you shall be liable to indemnify Shri Balaj Hospital and its employees against any loss suffered by Shri Balaj Hospital due to the unauthorized use of your account and password.
• Our websites include social media features/ links, such as Facebook, Instagram, YouTube, Twitter, etc. that may collect your IP address and may set cookie(s) to enable proper functioning. Your interactions with these features are governed by their privacy statement and Shri Balaj Hospital cannot be held liable for any breach arising from the same.
• Shri Balaj Hospital is not responsible for the confidentiality, security, or distribution of your Personal Information beyond the scope of our agreement with third parties. Shri Balaj Hospital shall not be responsible for any breach of actions beyond its control, including government acts, computer crashes, breaches of security, etc.

You are responsible to maintain the accuracy of the information you share with us. If you need to update or correct your Personal Information, you may send updates and corrections to us at sbsh.raipur@gmail.com we will take all reasonable efforts to incorporate the changes within a reasonable period. If you provide any information that is untrue, inaccurate, out of date, or incomplete (or becomes untrue, inaccurate, out of date, or incomplete), or Shri Balaji Hospitals has reasonable grounds to suspect that the information provided by you is out of date or incomplete, untrue, inaccurate and/or is being provided or accessed for fraudulent/ unlawful/improper purposes and/or without good faith, Shri Balaji Hospitals may, at its sole discretion, discontinue the provision of the services to you and/or may further restrict your access to the Website and/or the App.

You are not allowed to use the services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country and Shri Balaji Hospital takes no responsibility for losses that may arise from such wrongful usage.